EvoRummy is committed to providing a safe, fair, and enjoyable gaming environment. Our responsible gaming policy ensures that players can enjoy our platform in a healthy and balanced way.
Responsible gaming is one of EvoRummy's most crucial core values. We take it upon ourselves to ensure that our users have a hassle-free gaming experience with the best-in-class security systems guarding their winnings.
Responsible gaming extends to monitoring and correcting player behavior while playing online and safeguarding the interests of all players, while maintaining a healthy & competitive gaming environment.
We strive to promote the concept of responsible gaming so that real money gaming continues as a leisure activity and is played responsibly.
EvoRummy is built on the following principles to ensure a responsible gaming environment:
We provide a secure platform with advanced security measures to protect your data and funds.
Our games are designed to be fair and transparent, with systems in place to prevent cheating and collusion.
We implement measures to prevent underage gambling and help players maintain control over their gaming habits.
We provide resources and support for players who may need assistance with their gaming habits.
EvoRummy has a zero-tolerance policy for cheating and other prohibited activities. The following actions are strictly forbidden on our platform:
Warning: Engaging in prohibited activities will result in penalties, which may include temporary suspension, permanent account termination, and forfeiture of account balances. EvoRummy reserves the right to take legal action against individuals involved in serious violations.
If a player is found to be violating our policies, the following consequences may apply:
EvoRummy implements several measures to ensure fair play and protect our users. These include:
EvoRummy uses the best-in-class data security tools to maintain the security and privacy of user data. All our systems are tested regularly using automated as well as manual procedures. At EvoRummy, data protection is our highest priority, and we ensure that there are no lapses in protecting the security and privacy of our users.
All of EvoRummy's data is stored in a secure environment with no access to any third parties. We work with trusted third-party payment gateways to ensure the safety and security of all financial transactions. We do not store any credit/debit card details. We also have additional OTP verifications to further prevent fraudulent withdrawals, and prompt responses are provided in case of any issues reported.
EvoRummy has automated detection systems to identify fraudulent activities in games. Anti-collusion measures are taken in card games during gameplay to ensure fair competition between players.
Disconnection Policy: Users disconnected due to poor internet connectivity will be declared lost. Please check your internet connection before you start a game. EvoRummy is not responsible for internet connections of individual players. We strongly recommend testing your internet connection by playing free/token tournaments before registering yourself for paid tournaments.
EvoRummy does not permit usage of profane, vulgar, or abusive language in chat, usernames, or otherwise. We strive to maintain a respectful and pleasant environment for all players.
You must be at least 18 years or older to play Real Money Rummy on EvoRummy. This policy is strictly enforced.
We take age verification seriously and have implemented measures to prevent minors from accessing our platform. During registration and KYC verification, we verify the age of our users to ensure compliance with this requirement.
Our age verification process includes:
If we discover that a user is under 18 years of age, their account will be immediately suspended, and any funds will be returned to the source of payment after deducting applicable processing fees.
Due to legal restrictions, players from certain states in India are not permitted to play online rummy for prizes on EvoRummy.
Players from the following states are not allowed to play online rummy for prizes:
We have implemented geo-location technology to enforce these restrictions and comply with local laws. Our compliance measures include:
Attempting to circumvent these geographical restrictions using VPNs or other methods is strictly prohibited and may result in account suspension and forfeiture of funds.
EvoRummy is a game of skill and does not offer any opportunity for users to earn real money in violation of any applicable laws. We are committed to full legal compliance in all regions where we operate.
EvoRummy provides various tools to help players manage their gaming activity responsibly. We encourage all players to use these features to maintain control over their gaming habits.
The following tools are available to help you manage your gaming experience:
Set daily, weekly, or monthly deposit limits to control your spending. Once set, these limits cannot be increased without a cooling-off period, though you can decrease them at any time.
Set reminders for how long you've been playing. These notifications will appear at intervals you specify to help you keep track of your gaming session duration.
Take a break from gaming for a period of your choosing. During the self-exclusion period, you will not be able to access your account or receive promotional materials from EvoRummy.
To activate any of these responsible gaming tools, please contact our customer support team. Our support agents are available 24/7 to assist you with setting up these limits.
We encourage all players to regularly assess their gaming habits. If you answer "yes" to any of the following questions, we recommend setting limits or contacting our support team for assistance:
If you or someone you know is experiencing problems with gaming habits, we encourage seeking help. Our customer support team is available 24/7 to assist with any concerns related to responsible gaming.
Our support team can assist you with:
You can reach our support team through multiple channels:
100% Safe & Secure: We employ industry-leading security measures to ensure your data and funds are protected at all times. All communications with our support team are confidential.
In addition to our in-house support, the following organizations offer specialized help for those facing gaming-related issues:
Remember, responsible gaming means maintaining control over your gaming activities and treating it as entertainment, not as a source of income or a way to recover losses.