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Withdrawal Policy

EvoRummy is committed to providing a secure and efficient withdrawal process for our players. This policy outlines our withdrawal methods, limits, processing times, and requirements.

Withdrawal Methods Withdrawal Limits Processing Time Transfer Fees Tax Deduction Verification Bonus Balance Withdrawal Process

Withdrawal Methods

EvoRummy offers secure and convenient withdrawal methods to ensure you receive your winnings quickly and safely.

Available Withdrawal Options

The following withdrawal methods are currently available on our platform:

Bank Transfer

Direct transfer to your registered bank account with complete security and tracking.

UPI Transfer

Fast and secure transfers to your verified UPI ID for instant access to your funds.

To ensure secure withdrawals, you must withdraw funds to a bank account or UPI ID that is registered in your name. Third-party withdrawals are strictly prohibited.

Withdrawal Limits

EvoRummy has established withdrawal limits to ensure responsible gaming and maintain platform security.

Minimum and Maximum Limits

  • Minimum withdrawal amount: ₹200 per transaction
  • Maximum withdrawal amount: ₹10,00,000 per transaction

These limits are mandatory to encourage responsible play and prevent unauthorized or illegal activity on our platform.

Daily Withdrawal Limits

You can make multiple withdrawal requests on the same day, subject to:

  • Verification of your account
  • Sufficient withdrawable balance in your account
  • Compliance with our anti-fraud and security policies

For security reasons, unusually large or frequent withdrawal requests may trigger additional verification requirements.

Processing Time

EvoRummy strives to process all withdrawal requests promptly to ensure you receive your winnings without unnecessary delays.

Standard Processing Times

Our withdrawal processing times are as follows:

  • Most withdrawals are processed instantly, even on Sundays and bank holidays
  • Multiple withdrawal requests on the same day will all be processed on that day
  • Once processed, the actual crediting time depends on your bank or payment provider

Potential Delays

While we aim for instant processing, delays may occur in certain circumstances:

  • Suspicious gameplay patterns requiring investigation
  • Detection of multiple accounts linked to a single user
  • Incomplete or pending verification requirements
  • Technical issues with payment gateways or banking systems
  • First-time withdrawals that require additional verification

If your withdrawal is delayed beyond the standard processing time, please contact our support team for assistance.

Transfer Fees

EvoRummy is committed to providing a transparent fee structure for all withdrawals.

Zero-Fee Withdrawals

Good news! All standard withdrawals on EvoRummy are completely FREE. We do not charge any processing fees for transferring your balance to your bank account or UPI ID.

While EvoRummy does not charge any fees, please be aware that your bank or payment provider might apply their own charges for receiving funds. These charges are outside our control.

Special Circumstances

There are certain situations where processing fees may apply:

  • Players who request a withdrawal of their deposit amount without reasonable gameplay may be subject to processing fees at management's discretion
  • Multiple withdrawal requests within 24 hours of depositing funds may incur a processing fee
  • Withdrawal requests that require special handling due to user error may incur additional charges

Any applicable fees will be clearly communicated before the withdrawal is processed.

Tax Deduction

As per Indian tax regulations, EvoRummy is required to deduct tax at source (TDS) on certain winnings.

TDS on Winnings

Please be informed that for any single game with net rewards (Rewards minus participation amount) equal to or greater than ₹10,000, a TDS of 30% is applicable.

TDS Certificates

EvoRummy will issue TDS certificates to all players before the end of the financial year. These certificates can be used when filing your Income Tax Returns.

To ensure proper tax documentation, we require you to provide your PAN card details. This information is essential for generating accurate TDS certificates.

Player Responsibility

As a player, it is your responsibility to:

  • Provide accurate PAN card details
  • Report all gaming winnings in your income tax returns
  • Maintain records of your gaming activities for tax purposes
  • Consult with a tax professional regarding your specific tax obligations

EvoRummy does not provide tax advice. For specific questions regarding your tax situation, please consult a qualified tax professional.

Verification Requirements

To maintain a secure gaming environment and comply with regulatory requirements, EvoRummy implements a thorough verification process for all players.

KYC Documentation

Before requesting a withdrawal, please ensure you have completed the verification process by providing the following documents:

  • Identity Proof: PAN Card, Aadhaar Card, Passport, or Voter ID
  • Address Proof: Aadhaar Card, Utility Bill (not older than 3 months), or Passport
  • Bank Account Verification: Cancelled cheque or bank statement

All documents must be clearly scanned or photographed. Blurry, incomplete, or manipulated documents will not be accepted and may delay your withdrawal process.

Verification Process

Our verification process typically follows these steps:

  1. Submit your KYC documents through the account verification section
  2. Our team reviews your documents (usually within 24-48 hours)
  3. You may be contacted if additional information or clearer documents are required
  4. Once verified, your account will be approved for withdrawals

Additional Verification

In certain circumstances, we may require additional verification:

  • For unusually large withdrawal requests
  • If there are significant changes in your playing patterns
  • When withdrawing to a newly added bank account or UPI ID
  • If suspicious activity is detected on your account

Bonus Balance

EvoRummy offers various bonuses and promotions to enhance your gaming experience. This section outlines how bonus balances work in relation to withdrawals.

Bonus Withdrawal Policy

Bonus balance cannot be withdrawn directly. It can only be used to play games on the platform.

Your account balance is divided into two categories:

  • Deposit Balance: Funds you have deposited into your account
  • Bonus Balance: Free chips and promotional amounts credited to your account
  • Winnings Balance: Amounts won through gameplay using either deposit or bonus funds

Wagering Requirements

Most bonuses are subject to wagering requirements before any winnings derived from them can be withdrawn:

  • Bonus amounts must be played through a specified number of times
  • Different bonuses may have different wagering requirements
  • The specific requirements for each bonus are clearly stated in the bonus terms

Bonus Expiry

All bonuses have an expiry date after which they will be removed from your account if unused. Make sure to check the specific expiry date for each bonus in your account.

EvoRummy reserves the right to modify or cancel any bonus at its discretion. However, any changes will not affect bonuses that have already been credited to your account.

Withdrawal Process

This section provides a step-by-step guide on how to withdraw your balance from EvoRummy.

How to Withdraw Your Balance

  1. Complete KYC Verification: Ensure your account is fully verified with valid ID and address proof documents
  2. Go to Account Settings: Navigate to your profile and select the "Withdraw Funds" option
  3. Enter Withdrawal Details: Specify the amount you wish to withdraw (minimum ₹200) and select your preferred withdrawal method
  4. Verify Bank Details: Ensure your bank account or UPI details are correct and verified
  5. Confirm Withdrawal: Review all details and confirm your withdrawal request

Once your withdrawal request is submitted, you will receive a confirmation email. You can track the status of your withdrawal in the "Transaction History" section of your account.

Important Notes

  • Players from Andhra Pradesh, Assam, Nagaland, Odisha, Sikkim, Tamil Nadu, and Telangana are not allowed to play online Rummy games for rewards
  • All withdrawals are subject to verification and compliance with our terms of service
  • EvoRummy reserves the right to request additional verification documents before processing withdrawals
  • Management reserves the right to accept or decline withdrawal requests if there is any kind of suspicious or fraudulent activity detected

Customer Support

Our dedicated support team is available 24/7 to assist you with any withdrawal-related issues or concerns. You can contact us through:

  • Email: contact@evorummygames.com
  • Live Chat: Available on our website and mobile app
  • Support Ticket: Raised through your account dashboard

For security reasons, our support team may need to verify your identity before discussing account-specific details or processing withdrawal requests.